Important info for spectators

Whether it’s your first time to a track cycling event or you’ve been to the velodrome before, we’ve got some important information for you to ensure you have an incredible time.

In the interests and safety and to improve your visitor experience during the event, please note the following conditions of entry to the Lee Valley VeloPark, which will be in effect during the event.

Competition start and door opening times below

Please note that the venue will be cleared between sessions so spectators with tickets for multiple sessions will be asked to leave and re-enter. The schedule is subject to change and so please stay up to date with the latest news and information about the weekend on our website closer to the time.

Competition start Doors opening times
Friday 14 December
Session 1 11:00 10:00
Session 2 19:00 18:00
Saturday 15 December
Session 3 11:30 10:30
Session 4 18:00 17:00
Sunday 16 December
Session 5 09:00 08:00
Session 6 15:00 14:00

Safety and Security

Security checks and searches have been put in place to provide reassurance and confidence and we advise you to arrive in plenty of time to pass through these security checks. We ask that you support and cooperate fully to ensure entrance to the Venue is as safe and efficient as possible and to ensure you are in the velodrome in time for the event start.

We ask that you keep personal belongings to a minimum and only bring your essentials.

General Rules of Entry

Baggage

  • Large, hard-sided bags, holdalls, suitcases, wheeled trolleys or similar will not be permitted into the venue.
  • The Venue will accept a small, soft-sided bag, rucksack or similar for personal use. Multiple bags per visitor will not be permitted.

Buggy park

  • Buggies are not permitted inside the arena. Please visit the main reception (and not the event’s entrance) to check in your buggy, and please be advised that space is limited.

Food and Drink

  • We are unable to permit any food or drink items to be brought into the venue.
  • Food and drink will be available to buy inside the venue and there will be a range of options available to suit all dietary requirements.
  • Drinking water from all venue taps and certain outlets is available, therefore spectators are permitted to bring in one 500ml empty bottle each into the venue.
  • No alcohol purchased at the venue can be taken off-site.
  • British Cycling will reserve the right to deny entry to or remove anyone who is or is suspected to be intoxicated by alcohol / under the influence of banned substances. No refunds will be given.

General

  • There is a no re-entry policy at the Venue.
  • The Venue and the whole of the Queen Elizabeth Olympic Park is a non-smoking Venue.
  • No flash photography.
  • No loud instruments (whistles, ratchets, vuvuzela, klaxons, etc).
  • There must be a minimum of one adult (over 18) for every five minors (under 16).
  • Children under the age of two years do not require a seat and will be expected to sit on an adult’s lap (pre-booking is required). All children over two years will require a seat and therefore must have a ticket.
  • Please respect our neighbours when leaving.

Temperature

The optimum temperature for track cycling is 28℃ meaning that for certain events the velodrome will be warm. Given that outside the venue temperatures will be much lower in December, spectators are advised to dress appropriately with a number of layers that can be taken off inside.

Ticket information

For any ticketing enquiries, the box office will open when doors open for each session.

Event programme

Event programmes will be on sale on entry to the venue and around the concourse using mobile programme sellers. The cost will be £10 (cash only).

Cash machines

There are no cash machine onsite. The nearest ATM is Sainsbury’s Local on Celebration Avenue.